1. Overview
Elev8ed Vibes ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal information:
Information You Provide to Us:
Name
Email address
Billing and shipping addresses
Phone number
Payment information (processed securely by our payment provider)
Information We Collect Automatically:
IP address
Browser type and version
Device information
Pages you visit on our site
Referring website addresses
Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Communicate with you about your order
Send you promotional offers (only if you opt in)
Improve our website and customer experience
Comply with legal obligations
4. How We Share Your Information
We share your personal information with trusted third parties only to the extent necessary to operate our business:
Third Party Purpose
Printful Order fulfillment and shipping
PayPal Payment processing
Launch Cart E-commerce platform hosting
These third parties are contractually obligated to protect your information and only use it for the specific services they provide.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights Under PIPEDA
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Withdraw consent for us to use your information (subject to legal or contractual restrictions)
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise any of these rights, contact us at: [your email address]
7. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Elev8ed Vibes
Email: elev8edvibrations@gmail.com
You can also contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or visit www.priv.gc.ca.
1. Overview
Welcome to Elev8ed Vibes ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By using our site and placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website or make a purchase.
2. Eligibility
By using our website, you represent that you are at least the age of majority in your province or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
3. Products and Pricing
Product Descriptions: We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are error‑free. If a product offered by us is not as described, your sole remedy is to return it in unused condition (subject to our Refund Policy).
Pricing: All prices are listed in Canadian Dollars (CAD) . We reserve the right to change prices at any time without prior notice.
Typographical Errors: In the event of a pricing error on our site, we reserve the right to cancel or refuse any orders placed at the incorrect price.
4. Orders and Payment
Order Acceptance: When you place an order, you are making an offer to purchase the products in your cart. We reserve the right to accept or reject your order for any reason, including product availability or payment issues.
Payment: We accept payments through PayPal and other methods as listed at checkout. By providing payment information, you represent that you are authorized to use the payment method.
Order Confirmation: Once your order is placed, you will receive an email confirmation. This does not constitute acceptance of your order – it is a confirmation that we have received it.
5. Shipping and Delivery
Shipping: We offer free shipping to addresses within the United States. For international orders, a flat rate of $9.99 applies.
Delivery Times: Estimated delivery times are provided for reference only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or other factors outside our control.
International Orders: You are responsible for any customs duties, taxes, or fees that may apply to your order.
6. Returns and Refunds
Please refer to our Refund Policy for details on returns, replacements, and refunds. By placing an order, you agree to the terms outlined in that policy.
7. Intellectual Property
All content on this website – including text, graphics, logos, images, and product designs – is the property of Elev8ed Vibes and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.
8. User Conduct
By using our website, you agree not to:
Use the site for any unlawful purpose
Attempt to gain unauthorized access to our systems
Transmit viruses, malware, or other harmful code
Harass, abuse, or harm others through the site
Post or transmit content that is defamatory, obscene, or otherwise objectionable
9. Disclaimer of Warranties
Our products and website are provided "as is" and "as available" without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
10. Limitation of Liability
To the fullest extent permitted by law, Elev8ed Vibes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products. Our total liability to you shall not exceed the amount you paid for the product in question.
11. Indemnification
You agree to indemnify and hold Elev8ed Vibes harmless from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of our website, your violation of these Terms, or your violation of any third‑party rights.
12. Third‑Party Services
We use third‑party service providers to operate our store, including:
Printful – for order fulfillment and shipping
PayPal – for payment processing
Launch Cart – for our e‑commerce platform
These third parties have their own terms and policies, which we encourage you to review.
13. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of Canada and the province in which we operate. Any disputes arising from these Terms or your use of our website shall be resolved in the courts of that province.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the new Terms.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Elev8ed Vibes
Email: elev8edvibrations@gmail.com
Returns & Refunds Policy
30-Day Satisfaction Guarantee
We want you to love your Elev8ed Vibes gear. If you're not completely satisfied, contact us within 30 days of delivery at [your email] and we'll make it right.
Damaged or Defective Items
If your item arrives damaged or has a manufacturing defect, we'll replace it at no cost to you. Just send us a photo of the issue and we'll arrange a replacement immediately.
Wrong Item Received
If you received the wrong item, contact us within 30 days and we'll send you the correct one.
Change of Mind / Wrong Size
Because each item is made to order, we cannot accept returns or exchanges for change of mind or incorrect size selection. Please check the size chart carefully before ordering. If you're unsure about sizing, reach out to us before purchasing and we'll help you choose the right fit.
Lost or Stolen Packages
Once an order ships, we're not responsible for lost or stolen packages. If your tracking shows "delivered" but you haven't received it, please contact the shipping carrier directly.
How to Request a Return or Replacement
Email us at elev8edvibrations@gmail.com with:
Your order number
A description of the issue
Photos (for damaged or defective items)
We'll respond within 48 hours.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays) after payment is confirmed.
Once processed, your order is sent to our fulfillment partner for production. Please note that processing and production times are separate from shipping times.
2. Production Time
Because every item is made to order, please allow 2–5 business days for production before your order ships. This applies to all products, including T‑shirts and bucket hats.
3. Shipping Rates
Region Shipping Cost Delivery Time (after production)
United States FREE 3–7 business days
International (including Canada) $9.99 flat rate 7–14 business days
We offer free standard shipping on all orders within the United States. For international orders, a flat rate of $9.99 applies.
4. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your package directly through the carrier's website using the link provided.
5. Customs, Duties & Taxes (International Orders)
International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These fees are not included in our shipping charges and are the sole responsibility of the buyer.
We recommend checking with your local customs office for more information on potential charges before placing an order.
6. Lost or Stolen Packages
If your tracking number shows "delivered" but you have not received your package, please contact the shipping carrier directly with your tracking number.
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package was stolen, we recommend filing a claim with the carrier.
7. Incorrect Shipping Address
Please double‑check your shipping address before completing your order. If you enter an incorrect address, we cannot guarantee delivery. If your order has not yet entered production, we may be able to update the address — contact us immediately at elev8edvibrations@gmail.com .
If an order is returned to us due to an incorrect address, you will be responsible for the cost of reshipping.
8. Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Elev8ed Vibes
Email: elev8edvibrations@gmail.com
You'll receive a one time email when this product arrives in stock. We will not share your address with anybody else.